FAQ

Q: How do I place an order?

A: Browse our products, add your favorites to the cart, and checkout. It’s quick and easy.

Q: What payment methods are available?

A: We accept bank transfer and secure online payments.

Q: How long will delivery take?

A: Orders are usually delivered within 3–5 working days, depending on your location.

Q: Can I return a product if I’m not satisfied?

A: Yes, you can request a return or exchange within 7 days if the item is unused and in its original condition.

Q: What should I do if my product arrives damaged?

A: Contact us immediately, and we’ll arrange a replacement or refund at no extra cost.

Q: How can I contact you if I need help?

A: You can reach us by email, WhatsApp, or through our website’s contact page — we’re always here to assist.